When you first walk in you can tell immediately that you in a respectable place. Ms. Kathy greets you with a calmness and assurance that your problems are solvable. Jeremy is very knowledgeable and tells you exactly what the issues are. They check with you before any work is performed. The email they send with your vehicle's diagnostics is very helpful in deciding what needs to be done and what can wait. They gave me a free service I needed for being a new customer, and redeemed a coupon I received that day. I recommend this family business to anyone who is looking for an honest auto service center, it will be the only auto service center that will work on my vehicles in the future. Thank you, Ms Kathy, Jeremy and Mr. Dave.